What Is My Bib Number?
Your bib number is the number used to identify you in the event, like in a live sporting event. You need your bib number to submit your activity. You can find this by searching your name on the leader board or by checking your emails.
What Is My Pin Number?
Your pin number is the 4 digit number you received in your welcome email. It is needed to log your activity (like a numerical password) You can check this on your sign up email.
It Wont Submit The Date Format?
Make sure the Date format is correct DD/MM/YYYY. THIS IS NOT YOUR DATE OF BIRTH! This is the date of the distance you are submitting for.
My Distance Doesn't Add up?
You can check your mileage log in the top right of the screen to make sure the mileage submitted is correct, if you make a mistake just delete the mileage from the log and submit again. You can submit as many activities each day.
When Are Results Updated?
Results are updated instantly.
How long does it take for Strava miles to sync?
Strava miles will be updated within 15 minutes of them being added to Strava.
